Terms and Conditions

1. About Better Mistakes

Better Mistakes, LDA (“Better Mistakes”, “we”, “us”, or “our”) operates the website located at www.bettermistakes.com (the “Website”). The Website provides information about our agency, our capabilities, past work, and how to contact us.

By accessing or using the Website, you agree to these Terms & Conditions (“Terms”). If you do not agree to these Terms, you should not use the Website.

‍

2. Informational Use Only

The Website is intended for informational and marketing purposes only. Nothing on the Website constitutes: (a) a binding offer, (b) a proposal, or (c) an agreement to perform services. Any services provided by Better Mistakes are governed by a separate written agreement, proposal, Master Services Agreement, or Statement of Work entered into between Better Mistakes and the client.

‍

3. Portfolio Content and Client Assets

The Website may display case studies, screenshots, logos, testimonials, and other materials relating to past client projects (“Portfolio Content”). Portfolio Content is displayed for promotional and marketing purposes and may involve the presentation of third-party brands, trademarks, and intellectual property.

We assume we have permission to display such materials unless the relevant client requests otherwise. If you are a client and would like Portfolio Content to be removed or modified, contact us at hello@bettermistakes.com. We will review such requests in good faith.

‍

4. Intellectual Property Rights

All content on the Website, including text, images, graphics, video, layouts, code, and design elements (“Content”), is owned by Better Mistakes or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view the Content for personal, informational use only. You may not reproduce, distribute, modify, adapt, publish, or exploit any Content for commercial purposes without our prior written consent.

Nothing in these Terms grants you a license to our trademarks, logos, or other intellectual property.

‍

5. Use of AI Tools

Better Mistakes may use artificial intelligence (“AI”) or machine learning tools to support internal workflows such as design assistance, development optimization, analytics, or content-related work. Use of such tools does not transfer ownership of resulting deliverables unless otherwise agreed in a client engagement contract.

‍

6. Third-Party Services and Integrations

The Website may include integrations with or access to third-party services, including but not limited to web analytics, cookie management, customer relationship management systems, and embedded video hosting. Such services operate under their own terms and privacy policies, which we do not control.

Use of third-party services is at your own risk. We make no representations regarding their availability, performance, or data handling practices.

‍

7. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies for functionality and analytics. Details regarding cookie usage, consent, and data categories are described in our Cookie Policy, which forms part of these Terms.

‍

8. No Warranties

The Website and its Content are provided “as is” and “as available” without warranties of any kind, whether express or implied. We make no guarantees regarding accuracy, completeness, reliability, uptime, or availability of the Website or its Content.

We may modify or remove Content without notice.

‍

9. Limitation of Liability

To the fullest extent permitted by law, Better Mistakes shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Website or reliance upon its Content.

Nothing in these Terms limits liability where such limitations are prohibited by law.

‍

10. Indemnification

You agree to indemnify, defend, and hold Better Mistakes harmless from claims, liabilities, damages, and expenses arising out of: (a) your misuse of the Website or Content, or (b) your violation of these Terms.

‍

11. Governing Law

These Terms are governed exclusively by the laws of Portugal, without regard to conflict of laws principles.

‍

12. Dispute Resolution (Arbitration Only)

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website shall be resolved exclusively by binding arbitration in Lisbon, Portugal, conducted in English. The arbitral award shall be final and binding.

By using the Website, you waive any right to participate in class actions, collective proceedings, or to pursue disputes in court, except where such waivers are legally unenforceable.

‍

13. Changes to Terms

We may update these Terms from time to time. The date at the top indicates when modifications were last made. Continued use of the Website constitutes acceptance of the updated Terms.

‍

14. Contact Information

If you have questions about these Terms, contact us at:
hello@bettermistakes.com